Responsive, Reliable HR/Payroll Services, Support & Training

Our knowledgeable and experienced training, customer service and technical support representatives provide best-in-class services to ensure that you are completely satisfied.

New-Client Training

Our new-client training sessions are designed to provide information, tools and strategies that will enable you get up and running quickly with SinglePoint:

•	Scheduled at your convenience
•	Hands-on, practical training
•	Tailored specifically to your business, processes and goals
•	Led by experienced SinglePoint staff

Because SinglePoint is completely hosted:

•	You will be working with your company’s version of SinglePoint during training, making the session a practical use of your time
•	Any screen, report and business rule enhancements you make during training are ready and waiting for you when you get back to the office

Technical & Customer Support

SinglePoint was designed to be extremely easy to use. However, you might have technical questions or need help with new functionality as you grow with the product. When you contact SinglePoint customer or technical support:

•	You will always be able to speak with someone who is intimately familiar with SinglePoint solutions and services
•	If the person you speak with can’t answer your questions, he or she will find someone who can
•	You will get an answer within 24 hours, if not sooner
•	If your question or problem requires additional research, your representative will keep you informed of the progress